Best Rate Guarantee

Looking for the best Internet rate at The Curtis, our luxury boutique hotel in downtown Denver? Look no further - if you find a lower rate on any other website, we will beat it!

The Curtis guarantees that every hotel reservation booked through http://thecurtis.com website is guaranteed to have the best rate publicly available on the Internet.

If you find a rate for our hotel on another website lower than the best available Internet rate on the http://thecurtis.com website, for the same room type and dates, and rate payment requirements (e.g. full prepayment requirement) and restrictions, we will not only match the lower rate you have found, but will also reward you for bringing it to our attention!

• If you find lower rates at the time of booking, call The Curtis at 303.571.0300 or 800.525.6651 and we will match the rate.
• If you have already made the reservations on http://thecurtis.com website, we will honor the lower rate and give you an additional 10% off!

You must do the following to claim our Best Internet Rate Guarantee:

• Contact The Curtis within 24 hours of booking your room by completing the required information in the Best Internet Rate Guarantee Claim Form.
• Upon its verification of your claim, The Curtis will honor that rate for the nights for which the lower rate was found, plus an additional 10 % discount upon your arrival at the hotel
• Rooms on the other website must be publicly available and bookable on the Internet at the time of verification.

Here is how our Best Internet Rate Guarantee works:

• Let's assume that you book on http://thecurtis.com a two night stay at $260 per room per night.
• Within 24 hours, you find a rate for The Curtis of $230 per room per night through another website for the same dates, same room type, and rate payment requirements (e.g. full prepayment requirement) and restrictions.
• Complete the Best Internet Rate Guarantee Claim Form to claim the Best Internet Rate Guarantee.
• If we verify that indeed your booking with us is confirmed and a lower rate is available and bookable via another website, The Curtis will honor that rate for the nights for which the lower rate was found, plus give you 10% discount for every night for which the lower rate was found.
• Rooms on the other website must be publicly available and bookable on the Internet at the time of verification.

Note: This Guarantee does not apply to:

• Opaque or auction sites where the hotel brand and/or the specific hotel is not known until booking is finalized.
• Packaged rates that include air, car rentals, taxes, service charges, meals, coupons, parking, services, or other services and amenities.
• Qualified discount rates including, but not limited to, Government, AAA or Senior Citizen Discounts.
• Unpublished, negotiated rates with corporations, travel agencies, groups, associations or other rates that are specifically agreed upon by The Curtis and a specified and limited group, and are not publicly available.

Why Book on our Website?

• The Curtis guarantees that every hotel reservation booked through our website is guaranteed to have the best rate publicly available on the Internet.
• You can cancel directly with the hotel up to 24 hours prior to arrival without penalty charges to your credit card

We use your credit card to hold your reservation-we don't pre-charge your credit card in advance (except for full-prepayment specials and packages).

The Curtis - Best Internet Rate Guarantee Claim Form

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